End-to-end UX Designer skilled in client services, team leadership, and B2B/B2C/SaaS technologies. Collaborative and goal-oriented, I leverage data-driven strategies and gamification to craft engaging product experiences. I’m known for empowering teams, fostering innovation, and driving actionable growth opportunities.
❖Experience with B2B, B2C, and SaaS
❖ Figma, Sketch, Unity, Jira, Confluence, Asana, GA, Git
❖ Javascript, HTML, CSS, Python, SQL
❖ Qualitative, quantitative and mixed methodology research
❖ Expert verbal, written and interpersonal communication
❖ Lead user research projects from incubation to release
❖ Expert collaborator, cross-team mediator, presentations, team feedback
❖ Expert in translating data to actionable insights
Assigned to a team of 4 designers. My team was awarded 1st place of 27 teams, judged by experts in UX Design.
❖ Design and conduct qualitative research to understand user needs and challenges for 3 key products.
❖ Founding member of cross-functional projects, growing 5 community-based products based on company goals.
❖ Recruitment of new members and speakers to foster fruitful partnerships, design workshops and events.
❖ Guide of cross-functional meetings for problem-solving sessions and increase communication between teams.
❖ In-house expert of community and internal teams, lending insights to improve core user experiences.
UX Design and Research for responsive web, game, and immersive projects, tying business goals to user needs.
❖ Clarified intersections of business and user goals, established product strategy and improved user satisfaction.
❖ 30 - 50% increase in user engagement via prototyping, redesign, and user testing guided by UX Research.
❖ Owned end-to-end research and design processes: discovery, behavior, interview, prototype, redesign, and user testing, resulting in a streamlined product roadmap, measurable milestones and data-driven product goals.
❖ Managed and prioritized bugs, desired features, and research needs for websites and immersive experiences, creating effective next steps, establishing MVPs, product roadmaps, and timelines across teams.
❖ Collaborated with designers, engineers, PMs, and stakeholders in an iterative process developing design systems, research, wireframes, LoFis/HiFis, resulting in clear developer hand-offs and roadmaps across projects.
I took on Jr. Product Designer on cross-functional SaaS products, resulting in published product improvements, on top of normal duties.
❖ Partnered with devs and PMs on multiple API-forward SaaS products, leading to new features and redesigns.
❖ Collaborated cross-functionally to efficiently prioritize bugs, product pain points, and desired features.
❖ Hosted daily technical/educational client video calls with a consistent 100% personal satisfaction score.
❖ Led quantitative and qualitative research such as user interviews, usability testing, A/B testing, information architecture, user personas, user journey mapping, sitemaps, wireframing, and prototyping.
Accolades
❖ Awarded first place, out of 27 participating teams, in a public Design Challenge hosted by IterateUX.
❖ Lead UX for Don't Look Away VR, which has over 250K downloads.
❖ Selected as ambassador for The Flatiron School, Framework, Chartbeat, Made in Brooklyn games, IterateUX, and others.
Education
SUNY Oswego: B.A. in Linguistics with minors in Psychology and Music
The Flatiron School: iOS development bootcamp
Framework: Web development bootcamp
The Designership: UI Design course
