Mixed-methods UX Researcher with wide experience delivering end-to-end research for SaaS, gaming, and nonprofit organizations. Specializes in translating complex user needs into clear product direction through cross-functional collaboration. Technical fluency in SQL, HTML/CSS, and JavaScript enables deeper engagement with developer-facing and API-driven products.
UX Research
Mixed-method research, user interviews, surveys, usability testing, focus groups, concept testing, behavioral analysis, journey mapping
Insight and Strategy Delivery
Research synthesis, insight frameworks, executive-ready reporting, stakeholder storytelling, opportunity mapping, research roadmaps
Cross-Functional Collaboration
Workshops, design sprints, cross-functional collaboration, stakeholder alignment, roadmapping, design critiques
Tools and Technologies
Figma, Miro, HTML, CSS, SQL, JavaScript, VR, AR, Jira, Asana, Airtable, Confluence
I partner with UX leaders to uncover user needs for creating and growing programs, workshops, and events.
❖Designed and led qualitative and quantitative UX research, driving design decisions for 4 key products.
❖Founding member of cross-functional design sessions, aligning team goals to users of diverse geographic regions.
❖Guided cross-functional meetings, improving communication between teams and ensuring priority alignment.
❖Recruit and onboard new speakers, fostering partnerships to increase events and user participation by 35%.
Lead UX Research and Design for websites, games, and immersive projects, tying business goals to user needs.
❖Owned the full research lifecycle: discovery, recruitment, fieldwork, synthesis, reporting, and design translation, resulting in a streamlined product roadmap and clear milestones.
❖Increased user engagement by 40% through data-driven prototyping, user testing, and iterative redesigns fueled by user feedback.
❖Managed cross-functional teams (designers, engineers, PMs) to deliver website and immersive project prototypes, feature roadmaps, and clear developer hand-offs.
❖Developed scalable research and design systems to support efficient, repeatable project delivery.
UX and Sr. Solution lead on cross-functional SaaS products, resulting in published product improvements.
❖Conducted qualitative and quantitative research on API-driven SaaS products with developer and technical publisher users.
❖Supported international research initiatives by facilitating interviews and usability testing with distributed users.
❖Owned technical and research user sessions, achieving a consistent 100% satisfaction score in feedback surveys.
❖Partnered with engineers and PMs to lead the redesign of API-forward SaaS products, improving usability and user satisfaction.
Accolades
❖ Awarded first place, out of 27 participating teams, in a public Design Challenge hosted by IterateUX.
❖ Lead UX for Don't Look Away VR, which has over 250K downloads.
❖ Selected as ambassador for The Flatiron School, Framework, Chartbeat, Made in Brooklyn games, IterateUX, and others.
Education
SUNY Oswego: B.A. in Linguistics with minors in Psychology and Music
The Flatiron School: iOS development bootcamp
Framework: Web development bootcamp
The Designership: UI Design course
